![]() ![]() The highest compliance rate for SARs completed on time was 77% in 2022-2023. There were 20 outstanding requests up to a year old, and eight requests still outstanding up to two years later. ![]() The ICO has issued a reprimand to both local authorities, instructing them to take steps to ensure that the public receive their personal information within the statutory period.įollowing enquiries, the ICO found that Norfolk had only responded to 51% of SARs on time between April 2021 and April 2022, meaning that 251 residents did not receive a response within the legal timeframe.ĭelays were also found at Plymouth over the last three years, with 18 requests taking up to two years to complete and a further 18 requests taking between three months and one year. The Information Commissioner’s Office (ICO) has reprimanded two councils that have failed to respond to the public when asked for personal information held about them – known as a Subject Access Request (SAR).Ī SAR is a request made by or on behalf of an individual for the information which they are entitled to ask for under Article 15 of the UK General Data Protection Regulation.Īccording to the ICO, Plymouth City Council and Norfolk County Council have repeatedly failed to meet the legal deadline of one to three months for responding to a SAR. ![]()
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